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Frequently Asked Questions
Everything you need to know about your new 24/25 season subscription & 24/25 subscription renewals

W When are renewals due?              
        Current subscribers seats were held through May 13, 2024. Starting May 14, 2024 new subscriptions are available to the general public, and current subscription seats are no longer guaranteed. Subscriptions can still be renewed after May 14th, but if your previous seats are no longer available a seat change will be required.

W How do I purchase my subscription?
       Subscriptions are available by phone, mail, or online.
Subscription by phone:
Call our offices Monday through Friday 10 am to 3 pm at 775-348-9413 and speak with Amanda Gunderman who will help you complete your purchase.

Subscription by mail:
If you received a season subscription packet complete the detachable portion and return it to the RCO by mail with your payment included. If you'd like to print a copy of the order form, or view the packet online, you may do so by clicking the links above. 

Subscription online:
To purchase a new subscription online click any of the Subscribe Now buttons on the 24/25 season page to access our ticketing portal.

Once you have accessed the ticketing portal page labeled Step 1: Package, enter the number of tickets you'd like, click the bubble next to 24/25 season subscription and click continue.

On the page labeled Step 2: Performances select the performances you'd like to see: Saturdays at 7:30 pm or Sundays at 2:00 pm, then click continue.

On the page labeled Step 3: Seats you'll first select a seat at Hall Recital Hall for February 1 or 2, 2025. Available seats are indicated with an empty white square. Select the seat you prefer, then click "save seats" above the seating map. Repeat this process to select your Nightingale Concert Hall seats.

Once you have selected your seats you will log in to our system by entering your email address, or clicking "checkout as guest." Follow the steps to log into your user account. Some guests will have additional steps to complete to confirm their email addresses or request a password reset. Follow the prompts to complete this process.

Once your have completed the user login process, enter your payment at the right side of the screen. Press the "complete order" button once your payment details have been entered. Your order will be finalized and tickets will be emailed to you instantly.

Please do not hesitate to call us with any questions or concerns with your online subscription purchase.

W Where can I view the venue seating maps?                     
        All venue seating maps are available on our Venues & Parking page here.

W What time are your concerts?
       Saturday RCO Concerts are at 7:30pm and Sunday RCO concerts are at 2:00pm. 

I would like to make a donation/am interested in sponsoring a musician this season. Can I submit my donation with my subscription?
     We are happy to process your donation when you subscribe by phone, or include a donation in your total when you complete your subscription packet. Those who make a subscription purchase online may enter a donation amount in the donation box on the right side of the screen when they process their payment through our ticketing portal.

W I have a question about my subscription that is not answered here.          RCO staff is happy to help you by phone or in person during office hours, Monday through Friday, 10am to 3pm. Reach us by phone at:


or visit our offices in person, at:
925 Riverside Drive, Suite 5, Reno, NV

We are located inside the McKinley Arts Center, across from the offices of the Reno Philharmonic. The best parking is available on the west side of the building near the Keystone overpass. Enter through the westernmost exterior door. There is signage in the parking lot to guide you.

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