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Frequently Asked Questions
Everything you need to know about your 24/25 season subscription renewal

W When are renewals due?              
        Your current subscription seats are held for you through May 13, 2024. Starting on May 14, 2024 single subscriptions will be available to the general public and your seats are no longer guaranteed. 

W Where can I view a the venue seating maps?                     
        All venue seating maps are available on our Venues & Parking page here.

I misplaced/did not receive my renewal packet, where can I get a copy of the packet and order form?       
        Packets were mailed on Friday March 22. If for some reason you did not receive it, you can view a pdf of the packet here, and print an order form here.

I would like to change my seats for the upcoming season, how can I do that?
        Seat changes are available to current subscribers when they renew., depending upon availability. To inquire about changing your seats, you must renew by phone. Our office hours are Monday - Friday 10 am to 3 pm. Our phone number is 775-348-9413.

I would like to make a donation/am interested in sponsoring a musician this season, can I submit my donation with my subscription renewal?
     Of course! We are happy to process your donations when you renew by phone, or include a donation in your personal check or credit card total when you complete your subscription renewal packet. 

I have a question about my renewal that is not answered here.       
RCO staff is happy to help you by phone or in person, during office hours, Monday through Friday, 10am to 3pm. Reach us by phone at:


or visit our offices in person, at:
925 Riverside Drive, Suite 5, Reno, NV

inside the McKinley Arts Center, across from the offices of the Reno Philharmonic. The best parking is available on the west side of the building near the Keystone overpass. Enter through the westernmost exterior door. There is signage in the parking lot to guide you.

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